Introduction to Lean for Government Agencies
The principles and tools of Lean Thinking can be applied extremely effectively to government processes, but there are important considerations and adaptations, particularly around working within governance frameworks on processes where the work is often bespoke case work. It is crucial that the facilitator uses government based examples and not a cookie cutter approach derived from the manufacturing industry. Kallista Consulting was the pioneer agency delivering lean training within government agencies, and we have developed this engaging, interactive and highly practical workshop to give participants what they need to know to deliver real productivity improvements in a government environment.
About our Lean for Government Agencies Training Workshops
In this video, Chris Baker, founder and principal business advisor at Kallista Consulting, talks about how our Lean can work very effectively in government applications and outlines some core aspects of our Lean for Government Training Workshops
Need to apply lean within a government agency?
Improve throughput
One of the key aspects of lean thinking is “learning to see“ the opportunity; the difference between Value Adding Work and Wasteful Work. Once the opportunities are exposed, being able to apply the tools and principles of lean can lead to significant increases in productivity. These are extremely powerful and valuable skills to learn, and, once learned, they can be taken and applied almost anywhere.
Improve quality
Defective work, and the subsequent inspection and rework associated with it, is one of the “killer wastes”. It is extremely costly and undermines productivity and the reputation of your team and agency. Learning to understand defects, why they occur and how to reduce and minimise them is important to the success of your team. This training reveals the approach to understanding reducing defects.
Improve engagement & morale
One of the most powerful outcomes of applying lean properly is team building that arises from it. Highly effective leaders understand that the way teams are engaged when implementing lean is actually a very powerful leadership tool that can increase morale, job satisfaction and retention.
But there are things that get in the way….
The principles, tools and techniques of lean are all established and proven to work within the government environment, and there is a wealth of information available describing these tools. But sometimes this seems like an information overload and many organisations struggle to get engagement from their employees, failing to turn the theory into measurable results. In many cases, this can become entrenched in the workforce, which becomes convinced that “lean is a manufacturing thing that won’t work in government”. This is not only demonstrably incorrect, it is unfortunate and entirely avoidable if the right approach is taken from the outset. What is required is an experienced practitioner who can distil the essence of lean into a simple framework of key understandings and actions without layering in too much jargon or discussing concepts that are not applicable in your workplace. That’s where we excel!
How we can help
As a pioneer of productivity improvement within government agencies, helping public sector organisations to come to grips with Lean and use the techniques to make real improvement is in our DNA. We present the core philosophy and most important lessons of lean in an accessible way, using contextualised examples, exercises and simulations that show participants how to implement change and how the changes create productivity improvements.
It is the practical nature of our programs that is the real differentiator. The training translates directly into the real world, providing a framework for implementation and empowering teams to begin their lean journey.
Having completed this course, participants will understand:
How to focus their thinking when examining a process by observing delivery and quality
The concept of Waste versus Value Adding Work
The core elements of a model for a lean organisation
How to map processes using Value Stream Mapping, and why that is important
The importance of quality and how to continuously improve
How to schedule bespoke work
How to run or participate in a kaizen event
How to run daily toolbox meetings using visual boards
So why not talk to us now so that we can design a program that helps you meet your Introduction to Lean for Government Agencies goals ?
What People Are Saying
“I love the flexibility in the approach that Kallista Consulting takes to tailor a program to meet our specific business challenges. In addition, the energy and personal commitment the team takes to deliver the best-in-class learning experience”
Bobby Pavlickovski
Director Operations | Thales Australia
“Having worked with Kallista Consulting for more than 10-years now, Entegra have found Chris an excellent resource to align with for implementing process performance, systems & structure, driving a culture of continuous improvement and developing emerging leaders amongst our organisation.”
Laurie McCalman
Managing Director | Entegra Signature Structures
Why our clients love our training:
high quality training workshops designed to be practical, with learning that can be directly applied within the workplace
workshops can be tailored to your sector and specific requirements
facilitated by industry experts
quality course materials; printed in colour on high gsm paper
Kallista Consulting’s network of highly experienced industry professionals develops all of our workshops. They are experienced facilitators with engaging styles who easily command credibility with their audiences.
By incorporating engaging exercise across the duration of each workshop, participants are able to practice the techniques, enabling them to translate the training directly into their workplace to deliver practical outcomes. The materials provided to each participant are comprehensive guides in themselves and include opportunities for participants to record notes and action plans.
Every course can be delivered on-site, remotely via teleconference or through online training platforms and can be customised to provide context within your specific industry and tailored to your desired learning outcomes.
“We were introduced to Chris by a trusted colleague. Chris is a highly knowledgeable consultant who was able to execute needed change in our business at a challenging time. Besides Chris’s knowledge and experience, his greatest attribute was his ability to engage with our team at all levels. He took the time to connect with every member of our team. It was this understanding that built a trust in our team that was the driver for success. I can not recommend Chris highly enough!”
Catherine Hargreaves
General Manager | Hargreaves Joinery
Who we work with
Manufacturing
Government
Police & Defence
IT & Software
Education
Logistics
& FMCG
Utilities
& Recycling
Project Management
Want to learn more or discuss the course?
We can tailor our workshops to suit your requirements, so if you want the best possible training for your team, why not simply book a time to talk directly with us to talk about your specific training needs.
For a detailed overview and agenda of this workshop, download the Introduction to Lean for Government Training Brochure
Client Partnerships
